Terms of Service

Last updated: November 1, 2026

Before tip-off, the rules. These Terms of Service (“Terms”) cover your use of jerseylane.shop and every order you place with Jersey Lane, 3220 Common Way, Madera, CA 93637, US (“Jersey Lane”, “we”, “us”). By using the site or placing an order, you agree to these Terms and to the policies they link to. Nothing in these Terms takes away any consumer right that the law where you live says cannot be waived. Questions go to support@jerseylane.shop.

Who can use the site

You may browse and buy from the site for your own use, for gifts, or to kit out a team you play on or coach. To place an order you must be old enough to make a binding contract where you live, or have a parent’s or guardian’s permission.

Your account

If you create an account on My Account, keep your login details private. You are responsible for orders placed through it. If you think someone else has used your account, email us straight away so we can help secure it.

Accurate details

Give us a real email address and a complete shipping address. We use them to send order emails and deliver your parcel. A wrong address can delay or lose a delivery, so check it before you pay.

Our gear and how it is described

We sell basketball apparel and team gear: reversible jerseys, game jerseys, shorts, jersey and shorts sets, youth items, shooting shirts, hoodies, socks and bags. Each product page lists the sizes, the two colourways on offer and any personalisation fields.

Photos and previews

We try to show every item accurately. Screens display colour differently, so a Royal/White jersey may look slightly brighter or darker on your phone than in your hand. Some images, including the live personalisation preview, are digital previews that show placement, not an exact photograph of your finished item.

Sizing

Our size labels are youth YS, YM, YL and YXL; adult S through 4XL; and women’s racerback S to 2XL. The Size Guide explains how to measure and how to choose between two sizes. If an item does not fit, the return route below applies.

Prices, totals and taxes

All prices are in US dollars and are shown on each product page. Larger adult sizes cost a little more, youth sizes cost less, and sets cost less than buying the jersey and shorts separately. Prices can change at any time before you order. The price you pay is the one shown at checkout when you place the order.

If a product is listed at an obviously wrong price because of a technical or typing error, we will contact you before shipping. You can then confirm the order at the correct price or cancel it for a full refund.

Duties and import charges

For orders shipped to Canada, Australia or New Zealand, any import duties or taxes depend on the rules of the destination country. Your local customs authority decides whether they apply. If you are unsure, check with your local customs authority before you order, or email us and we will share what we know.

How an order becomes a contract

1. You add items to your cart one at a time, each with its own size, colourway and personalisation.
2. You check out and pay using one of the options shown at checkout. See Payment Methods.
3. We email an order confirmation. That email is our acceptance of your order, and the contract starts there.

We may refuse or cancel an order if we cannot verify the payment, cannot deliver to the address, suspect fraud, or the order breaks these Terms, including the personalisation rules below. If we cancel, we refund everything you paid.

No team order form

Every product is ordered individually. A coach outfitting a roster adds each player’s jersey to the cart separately with that player’s name and number. We do not offer bulk pricing or team discounts, and we do not print customer logos.

Personalised items: you type it, we print it

Custom products let you add a Name on back, a Number and a Lettering style, and on some items extra options such as a number on the shorts leg. These terms apply to every personalised item.

Exactly as typed

We print the name and number exactly as you enter them. Where the field says lettering is printed in capitals, “Johnson” and “JOHNSON” both come out as JOHNSON. Spelling, spacing and number choice are your responsibility, so check each field before you add the item to your cart.

No proof

We do not send a proof or mockup before production. The live preview on the product page is the only preview, and it shows placement rather than an exact copy of the finished print.

What we will not print

You must have the right to use any text you enter. We do not print team names, league names, player names, logos or trademarks, and we may cancel and refund an order that asks for them. Offensive or unlawful text may also be refused. Our Intellectual Property Policy explains this in full.

Changing your mind, and the clock

You can cancel or change an order within 24 hours of placing it. Email us with the order number and what you want changed. After 24 hours the order may already be in production.

Full details are on Cancel or Change an Order.

Shipping and delivery

Orders ship from the USA to the United States, Canada, Australia and New Zealand, with free shipping and no minimum. Processing takes 1-3 business days, and transit takes 7-14 business days. When your order ships, we email you the shipping details we have.

All delivery times are estimates. We do not promise that an order will arrive by a particular date, such as a first game or a tournament weekend. If your opener is ten days away, the full processing and transit time may run past it, so order as early as you can. If a parcel is late, lost or arrives damaged, contact us and we will help. Our Shipping & Delivery page has the details.

Returns, exchanges and refunds

You can return any item within 60 days of delivery, for any reason. Change-of-mind returns get a free return label, and there is no restocking fee. This applies to personalised items too. Personalised gear cannot be resold, though, so please check spelling carefully before you order. If a name or number was typed incorrectly, contact us and we will look at each case.

• Refunds: paid to your original payment method within 7 days of us receiving the return.
• Exchanges: handled as a return plus a new order, or as store credit if you prefer.
• Store credit: never expires.

The process lives on Returns & Exchanges and the money side on our Refund Policy. Both form part of these Terms.

Gifts and orders for someone else

You can send an order to a different address from your billing address, for example a birthday jersey from a grandparent in Canada to a grandchild in Australia. Both countries must be on our shipping list. The person who placed and paid for the order is our customer under these Terms.

Who handles returns on a gift

The buyer arranges any return, exchange or refund, and refunds go back to the buyer’s original payment method. If the recipient needs a different size, the buyer can email us with the order number and we will set up the return label. Store credit can be issued instead, if the buyer prefers.

Late-season additions

A teammate who joins mid-season can order the same item separately. Check the colourway name on the product page, such as Black/White or Royal/White, so the new jersey matches the rest of the bench. Each order stands on its own under these Terms.

Discounts and promotions

If we run a promotion or issue a code, it applies only as described in its own terms. Codes have no cash value and cannot be combined unless stated. We may end a promotion at any time, but ending it never changes an order already placed.

Reviews and content you send us

If you post a review or send us content for the site, it must be honest, lawful and yours to share. You allow us to display it on the site, without payment, and we may remove anything misleading, offensive or that infringes someone else’s rights.

Our content and acceptable use

Our name, product designs, photos, descriptions and site layout belong to Jersey Lane or are used with permission. You may not copy them for commercial use. See the Intellectual Property Policy and the DMCA page.

You must not misuse the site. That includes trying to break its security, scraping it with automated tools other than normal search engine crawling, placing fraudulent orders, or using it for anything unlawful.

Limits on our liability

We provide the site as it is and do not promise it will always be available or free of errors. To the extent the law allows, we are not liable for indirect or consequential losses, such as a missed game or a cancelled tournament entry. Our total liability for any order is limited to the amount you paid for it.

These limits do not apply where the law does not allow them, including liability for fraud or for death or personal injury caused by negligence. They do not affect your statutory rights as a consumer.

Governing law and disputes

These Terms and any order placed under them are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. If you live outside California, you keep any protection that the consumer laws of your home country or state give you and that cannot be excluded by contract.

If something goes wrong, please email us first. Most problems, from a wrong size to a missing parcel, are solved quickly by email. If we cannot resolve a dispute that way, it may be brought before a court with jurisdiction under California law, unless your local consumer law gives you the right to bring it where you live.

Changes to these Terms

We may update these Terms from time to time. The version in force when you place an order applies to that order. The “Last updated” date at the top shows the latest change.

Talk to us

Questions about these Terms? Email support@jerseylane.shop. Support runs by email only, and we reply within 24 hours on business days. Our postal address is Jersey Lane, 3220 Common Way, Madera, CA 93637, US.

See also our Privacy Policy, FAQs and Contact Us.